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Withdrawal

Withdraw from your contract

As a consumer you have 14 days to withdraw from the contract without giving any reason. On top of that we voluntarily offer a 31 day money-back promise. Below you will find the statutory information - and a form that lets you declare your withdrawal in a minute.

Only want to stop the automatic renewal?
Then cancelling is the right way - your paid period continues as normal. Go to cancellation

Information on the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Joscha Schultze, Prager Str. 5, 60437 Frankfurt, Deutschland, info@cronjob.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

In practice we waive this compensation as long as you withdraw within the period - you get the full amount back.

Who this applies to

The statutory right of withdrawal applies to consumers, i.e. persons who do not conclude the contract predominantly for their commercial or self-employed professional activity. Our 31 day promise below applies to all customers regardless of that.

Our 31 day promise
It has always been our rule: if within 31 days of concluding the contract you find that Cronjob.de is not right for you, you get your money back - no reason needed, businesses included. This is a voluntary promise and does not limit your statutory right of withdrawal.

Model withdrawal form

If you wish to withdraw from the contract, you can fill in this form and send it back to us. You do not have to use it - the form further down this page does the same.

To: Joscha Schultze, Prager Str. 5, 60437 Frankfurt, Deutschland, info@cronjob.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service:
_______________________________________

Ordered on (*): ____________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Customer number or account email address: ____________________

Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________

(*) Delete as appropriate.

Declare your withdrawal now

The fastest way: fill in the form, send it, done. You will receive an immediate confirmation by email - including the date and time we received it.

The confirmation will be sent to this address.
If you have it - otherwise the email address is enough.

You can just as well declare your withdrawal informally by email to info@cronjob.de or by letter to the address stated above. Both are equally valid.

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